FAQ
Get quick answers about LAWMA, how it works and why practices and DSOs choose us.
What is LAWMA and how does it work?
LAWMA is an AI appointment concierge built to convert your website visitors into new patients. It engages instantly, answers questions in plain language, and proactively guides people toward scheduling an appointment without extra advertising costs.
What makes LAWMA different from chatbots?
Chatbots are passive and limited. LAWMA is proactive, persuasive, HIPAA-aligned, and designed specifically to drive high-value appointments. It feels like a knowledgeable digital assistant not a script.
How does LAWMA improve ROI?
Your website traffic is valuable. LAWMA helps you capture more of it, turning visitors into patients without increasing ad spend. The result: lower cost per acquisition, stronger EBITDA, and higher chair utilization.
Does LAWMA replace staff?
No. LAWMA supports your front office by handing off warm, motivated patients. Your team stays in control of scheduling.
How long does setup take?
Most clients are live in just days, not months. Our team handles the heavy lifting so your staff’s time is protected.
How long until I see results?
Practices often see measurable improvements in conversion within the first few weeks. More calls, more appointments, less wasted marketing spend.
Do I need separate scheduling software?
No. LAWMA can route calls to your staff or integrate with your existing scheduling tool (e.g., Calendly). You choose what works best for your workflow.
Does LAWMA integrate with my tools?
Yes. LAWMA connects with platforms like WordPress, Salesforce, HubSpot, Google Analytics, Calendly, and practice management systems (PMS). It’s built to fit into your existing tech stack.
Is my data secure?
Yes. LAWMA is HIPAA-aligned and private. Your proprietary data stays under your control and is never shared with third parties.
Does LAWMA have analytics or reporting?
Yes. LAWMA tracks engagement, conversions, and ROI impact so you can see exactly how it’s performing and prove marketing value to leadership.
Can I keep my chatbot and use LAWMA at the same time?
Yes. Many practices layer LAWMA on top of existing chat tools to boost conversion. LAWMA focuses on persuasive appointment booking, while chatbots can remain for general Q&A.
How does LAWMA ensure accuracy and stay on brand?
LAWMA is trained only on your verified data — your services, policies, and brand voice. That means its answers are accurate, compliant, and aligned with how you want to present your practice.
Do you have examples or case studies?
Yes. Clients have reported higher appointment conversion rates, reduced marketing waste, and stronger revenue within weeks of launch. Ask our team for examples in your specialty.
How much does LAWMA cost?
LAWMA is priced as a monthly SaaS subscription with setup included. Pricing varies based on practice size and locations. Book a demo for a custom quote.
Still have questions? Book a Demo and see LAWMA in action.